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Switch to cable or streaming-no dish required.Pole-mounting may result in an extra charge. If you signed up online, ask your technician during installation. If you signed up for DIRECTV via phone, request a pole-mounted dish.Get a dish heater like the Ice Zapper 2 ($109.00 on Amazon*) or the HotShot ($147.99 on Amazon*), both on Amazon.Try a satellite dish cover, like this one from Dish Armor ($42.00 on Amazon*), which prevents ice and snow accumulation on both DIRECTV and DISH dishes.The good news is that there are a few things you can do to keep your satellite dish free from snow: Otherwise, you might need to wait until the snow melts-DIRECTV won’t send out a technician for only snow. If your dish is full of snow, and you can reach it safely, clean it off. If you’ve had a recent snowstorm where you live, you might wanna pull on your moon boots and go outside to check that first. More quick tips are comin’ right up.Īgain, weather-especially snow-can really mess with your DIRECTV signal. It should be labeled “HDMI 1,” “DIRECTV,” or “satellite TV.” If not, select the correct source.ĭid this fix your problem? Great. Now confirm that you’ve selected the port that your DIRECTV cable is plugged into. You should see an on-screen list of the cable connections you just checked. If you still don’t have a signal, let’s ensure you’ve selected the proper input source on your DIRECTV remote. If you fixed a loose cable, and now have a clear picture and sound, return to your couch and resume watching TV.

Check your Genie HDMI-to-TV cable (both ends).

Check your DIRECTV Genie power cable (outlet end).

Ready to check your connections? Here’s a checklist to guide you. You should also verify that you’ve selected the correct HDMI port on your DIRECTV remote. This one’s a snap-all you gotta do is ensure that all of your power and HDMI cables are plugged firmly into the proper ports.

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